Claims process

Arbitration

Arbitration is a private dispute process in which an arbitrator issues a decision instead of a judge or jury, and it is usually binding and difficult to appeal.

It commonly arises from a clause signed long before the injury — in a nursing home admission agreement, an employment contract or a rideshare terms of service.

Whether a clause is enforceable is itself frequently litigated, and that fight can take months before the underlying claim is reached.

Related terms

  • Mediation — Mediation is a settlement negotiation conducted with a neutral third party who moves between the sides, and it resolves a substantial share of injury cases without a trial.
  • Litigation — Litigation is the phase of a claim after a lawsuit has been filed, encompassing discovery, motions, and trial preparation, and it typically adds a year or more to a case's timeline.

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